Software Support

Designers using Xilinx Software Solutions are supported by world class technical support during every step of the design process. The Xilinx technical hotline and Field Application Engineering Force provide real-time help that is supplemented with an electronic bulletin board, World Wide Web connection, Apps Fax, technical newsletter and extensive application notes.

Free hotline support is provided with every design system. This gives designers immediate access to experienced engineers ready to help with any design issue.

Software Support Contracts insure that designers get immediate access to new devices, speed grades and all of the latest software features. These contracts are available on an annual basis and include the following benefits.

• Automatic software and documentation updates for the entire year
  - Insures that designers get all the latest features and enhancements

• Log in privileges on the Xilinx Technical Bulletin Board
  - Lets users download the latest utilities, speed files and design tips

• Subscription to the Xilinx quarterly XCELL newsletter
  - Keeps designers informed on the latest Xilinx business and technical news

• Access to in-depth application notes via Apps Fax
  - Provides advice from the experts

• Technical Notes showing fixes and work arounds to common problems
  - Lets users focus their efforts on designing